Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mychalimited@gmail.com. Please note that returns will need to be sent to the following address: 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mychalimited@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

European Union 14 day cooling off period

Not with standing the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

Let's Nourish Your Glow

Mycha Skyn is a homegrown business based in the UK. We specialise in combining the love of nature and herbs with the care of healthy skin in mind, which is known to be our largest organ. Behind the products is an ethos of individual satisfaction, specially designed and formulated to have you “Feel” the luxurious benefits of nature.

Our main focus is on skin health. We firmly believe that healthy skin equals radiant skin. Our product selection is suitable for every member of your family. With our vast network and wide array of items, we provide a holistic experience. We are dedicated to assisting you in creating a skincare routine that is tailored to your needs. Our approach is straightforward, using easily understandable ingredients without any unnecessary additives or fillers. Each product is meticulously crafted using carefully chosen unrefined butters and beneficial essential oils, ensuring that every layer of your skin receives the necessary nourishment it requires. Our products are handcrafted using sustainably sourced, cruelty-free, and vegan-friendly ingredients, leaving you feeling comfortable and confident in your own skin.